The Review Doctor
The Review Doctor

We reply to your Google reviews.

You approve every reply before it's posted. Month-to-month, $75/mo.

See Examples
  • Month-to-month
  • You approve every reply
  • Cancel anytime
review-audit-bella-vista.pdf
Free
The Review Doctor

Review Audit — Bella Vista Café

Google Maps · 87 reviews analyzed · June 3, 2026
Overall
64/100
Reply Quality
6/10
Response Rate
28%
Unanswered
36/50
Trust opportunities

36 of your last 50 reviews have no owner reply. Two recent 2-star reviews mention wait times and have sat unanswered for over three weeks. Responding within 24 hours signals a business that actually cares.

Example response
Original review · 2★

"Food was solid but service was slow. Probably won't return."

Improved reply

Daniel, you're right that the wait wasn't acceptable. We were short-staffed Friday and we've rebuilt the schedule because of it. If you come back, ask for Maya at the front.

Recommended next step: Founding Client Plan — replies to every review in your voice, within 24 hours.
Why it matters

Customers read your reviews before they call.

Reviews sit unanswered

Most owners mean to reply and never get to it.

Templates feel like templates

Copy-pasted thanks make a business look like every other business.

Google recommends responding

Google's Business Profile guidance asks owners to reply to reviews.

How it works

How it works.

01

Free audit

Send your Google profile. We review recent reviews and send a short report.

02

Voice intake

Short form or call to capture your tone, phrases, and what to avoid.

03

Drafts for approval

We write replies and send them to you. Nothing posts without your okay.

04

Monthly recap

A short summary of reviews, responses, and anything worth flagging.

Example

Same review, with and without a reply.

A sample draft. You approve before anything posts.

Before — no response
Daniel P.

"Food was solid but service was slow. Probably won't return."

No reply for 23 days.
Without a reply.
After — our reply
Daniel P.

"Food was solid but service was slow. Probably won't return."

Owner reply

Daniel, you're right that the wait wasn't acceptable. We were short-staffed Friday and we've rebuilt the schedule because of it. If you come back, ask for Maya at the front. She'll make sure you're seated quickly.

With a reply.
Pricing

Simple monthly pricing.

No contracts. No setup fees. Cancel anytime.

Founding spot · 3 left
Founding Client

Founding Plan

$49/mo
$99
Locked rate for 6 months · cancel anytime
  • Up to 30 reviews per month
  • Google reviews
  • Voice and tone onboarding
  • Approval workflow
  • Monthly summary email
  • Direct support by email
Claim a Founding Spot
Starter

Starter Plan

$99/mo
no setup fee · cancel anytime
  • Up to 30 reviews per month
  • Google reviews
  • Voice and tone onboarding
  • Approval workflow
  • Monthly summary email
  • Direct support by email
Get Started
FAQ

Common questions.

If yours isn't here, the contact form is the fastest way to get an answer.

Ask a question
Will replies sound like me?+

Yes. We capture your tone during onboarding and send drafts until they sound right.

What about negative reviews?+

We stay calm, avoid arguing in public, and move sensitive details offline.

What platforms do you cover?+

Google. Yelp or Facebook on request.

Do I have to approve every reply?+

Yes. Approval mode is the default. Nothing posts without your okay.

What if I want to cancel?+

Cancel anytime. No contract.

Free audit

Free review audit.

Send your Google profile. We'll send back a short report and two sample replies in your voice.

See Pricing